Job Description:
The Vice President – Business Development will be responsible for the overall growth, profitability and operational performance of SITS’s Managed Services, Enterprise Solutions and Software Solutions businesses. The role carries end-to-end P&L accountability, covering strategy, business development, sales, solution development, delivery, customer satisfaction and business expansion.
The role will focus on strengthening SITS’s position as a strategic technology partner to Sampath Group, expanding the domestic enterprise customer base, increasing higher-margin and recurring revenue, and developing selected international markets.
Responsibilities:
- Business Strategy & Growth
- Develop and execute 3–5-year growth strategies and annual business plans.
- Identify target markets, industries, service offerings, and go-to-market strategies.
- Drive portfolio growth towards higher-value, recurring, and IP-led revenue.
- P&L & Commercial Management
- Own revenue, gross profit, contribution and EBITDA targets.
- Manage pricing, commercial models, deal profitability and bid/no-bid decisions.
- Control operating costs, resource utilisation and margins.
- Ensure effective forecasting, billing and receivables management.
- Domestic & International Business Development
- Expand SITS's business within Sampath Group and the wider Sri Lankan market.
- Develop new enterprise opportunities across BFSI, public sector and large corporates.
- Lead major proposals, tenders, negotiations and strategic client pursuits.
- Develop and execute international market-entry strategies and secure overseas clients and partners.
- Business Unit Leadership
- Provide strategic leadership to the Heads of the three business units.
- Promote cross-selling and integrated solutions across business units.
- Ensure appropriate service catalogues, capability roadmaps and capacity plans.
- Operational & Delivery Excellence
- Ensure projects and services are delivered on time, within budget and to required quality standards.
- Strengthen ITIL, ISO, SLA/OLA and project governance.
- Drive automation, standardisation and AI-enabled productivity.
- Innovation & Portfolio Development
- Develop new technology offerings, solution accelerators and reusable IP.
- Focus particularly on Cloud, Data & AI, Cybersecurity and Digital Banking.
- Convert emerging technology trends into commercially viable solutions.
- Customer & Strategic Relationship Management
- Own customer satisfaction, retention and renewal outcomes.
- Build strong relationships with CXO-level stakeholders.
- Establish structured account planning, business reviews and customer feedback mechanisms.
- Partnerships & Alliances
- Develop strategic relationships with technology principals, OEMs, hyperscalers and solution partners.
- Build partner-led revenue opportunities and evaluate strategic partnerships, JVs and acquisitions.
- People & Leadership
- Build high-performing sales, delivery and business-unit teams.
- Drive capability development, certifications and succession planning.
- Promote customer-centricity, accountability, innovation and collaboration.
- Governance, Risk & Compliance
- Ensure compliance with SITS policies, contractual obligations and applicable laws.
- Ensure banking-sector regulatory, outsourcing, audit and information-security requirements are met.
- Identify and mitigate commercial, operational, contractual and reputational risks.
Preferred Qualifications:
- Bachelor's degree in IT, Computer Science, Engineering, Business Management, or a related field.
- MBA or equivalent postgraduate qualification is preferred.
- 12+ years' IT services experience, including at least 7 years in senior leadership with direct P&L accountability.
- Proven success in revenue and margin growth across IT services.
- International business development experience.
- Strong banking/financial services exposure.
- Experience leading multidisciplinary sales, solution, and delivery teams.
- Experience developing alliances with global technology principals and hyperscalers.